Shipping & Delivery Policy

Welcome to "THE TERRA TROVE"

Thank you for choosing The Terra Trove for your unique and eco-friendly products. To ensure a smooth shopping experience, please review our Shipping Policy below:

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods. Shipping Rates and Delivery Estimates:

Shipping costs are calculated at checkout based on the weight and destination of your order. The Terra Trove, provides various shipping options, including standard and expedited shipping, to cater to your preferences. Delivery estimates are presented during the checkout process online . Keep in mind that these are estimates, and actual delivery times may differ.

International Shipping : We are delighted to offer international shipping, extending the reach of our eco-friendly products globally. International shipping rates and delivery times vary based on the destination. Customs and import duties, if applicable, are the responsibility of the customer.

Order Tracking: Upon shipment, you will receive a confirmation email containing a tracking number. Use this tracking number to monitor your shipment's progress and estimate time of the delivery date.

Shipping Carriers: The Terra Trove, collaborates with reliable carriers to ensure the secure and timely delivery of your orders there. Carriers may include, but are not limited to any specific hired.

Shipping Restrictions: Certain products may have shipping restrictions due to size, weight, or destination limitations. Refer to the product description for any specific restrictions.

Address Accuracy: Customers are responsible for providing accurate shipping address with contact details information. Double-check your shipping address during checkout to prevent any delays or misdelivery if any happens due in this regard..

Delivery Timeframe: We ship products within 10 to 14 days from the date of your order.

Lost or Stolen Packages:

In the unlikely event of a lost or stolen package, please contact our customer support team. We will collaborate with the carrier to resolve the issue and ensure your satisfaction.

Returns Policy: For information on returning items and obtaining replacement, please refer to our Returns and Exchange Policy. We are committed to delivering exceptional service, from the moment you place your order to its arrival at your doorstep. If you have any questions or concerns about our Shipping Policy, feel free to contact our dedicated customer support team. Thank you for choosing Terra Trove!